Setting up the Voicemail Account

Settings up and managing your voicemail

Changing the PIN

Users will need a  PIN in several areas of the PBX (e.g. when accessing their  from an outside phone, when using the calling card feature, and when hot desking). Domain administrators can set a requirement for the minimum number of digits that users will be required to use for a PIN. At least four or five digits is recommended. The PIN can be changed by the user as follows:

1. Dial extension number (if messages are waiting, press * to skip to the main menu).
2. Press 2 .
3. Enter new access code.
4. Press 1  to confirm.

Record Your Name

This recording will be used in announcements to all callers. Users can choose not to record their name. The system will recite the extension number instead. The user's name can be recorded as follows:

1. Dial your extension number (if messages are waiting, press *  to skip to the main menu).
2. Press 3 .
3. Begin recording your name.
4. Press the # sign.

From here, users can listen to the recording (press 1 ), choose to use the recording (press 2 ), record again (press 3 ), or delete the recording and return to the previous menu (press 4 ).

Record a Personal Welcome Message

1. Dial extension number (if messages are waiting, press *  to skip to the main menu).
2. Press 4 .
3. Record your personal greeting.
4. Press the #  sign.

From here, users can listen to the recording (press 1 ), choose to use the recording (press 2 ), record again (press 3 ), or delete the recording and return to the previous menu (press 4 ).